Resolved -
This incident has been resolved.
Apr 13, 23:36 UTC
Monitoring -
The fix has been implemented, traffic is getting back to normal levels and error rates are decreasing. We are monitoring the situation.
Apr 13, 23:23 UTC
Identified -
We have identified the issue and are currently working on a fix.
Apr 13, 23:06 UTC
Update -
We are continuing to investigate this issue.
Apr 13, 22:35 UTC
Investigating -
We're aware of elevated error rates on the SDK webservices which impacts user data and event tracking; in app campaigns might also not be served correctly, as well as the user's inbox.
We are currently investigating.
Apr 13, 22:35 UTC