Network issue

Incident Report for Batch

Resolved

This incident has been resolved.

Posted Dec 24, 2020 - 15:55 UTC

Monitoring

We are currently monitoring the situation.

Posted Dec 24, 2020 - 15:40 UTC

Identified

The issue has been identified and is being fixed on our hosting provider's side.

Posted Dec 24, 2020 - 15:15 UTC

Investigating

We're currently experiencing a network issue on our hosting provider's side, we're actively working with them to investigate and find out what happened.

Posted Dec 24, 2020 - 14:50 UTC

This incident affected: API (Transactional API, Campaigns API, Custom Data API, Transactional API for Partners), Dashboard (Main dashboard, Editorial dashboard), and Delivery (Transactional push, Push campaigns, In-app messaging).