Network issue

Incident Report for Batch

Resolved

This incident has been resolved.

Posted Dec 24, 2020 - 20:15 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 24, 2020 - 18:45 UTC

Identified

We're currently experiencing a network issue on our hosting provider's side, the problem has been identified and is currently being fixed by our hosting provider

Posted Dec 24, 2020 - 17:40 UTC

This incident affected: API (Transactional API, Campaigns API, Custom Data API, Transactional API for Partners), 3rd party integrations (Segment, mParticle, Salesforce Marketing Cloud), Data (Exports), Dashboard (Main dashboard, Editorial dashboard), Webservices (SDK, Inbox, Custom attributes, In-app messaging, Web push static resources), and Delivery (Transactional push, Push campaigns, In-app messaging).