Services downtime

Incident Report for Batch

Resolved

We are aware of network issues that may impact push delivery on iOS and Android. Our team is monitoring our services closely.
Our hosting provider is blocking a small amount of legitimate traffic which can affect both the dashboard and the API. We are currently looking into mitigating this.
We deployed a workaround that will mitigate the problems. We're also still working with our hosting provider to find a more complete solution.
Our team is still working on a fix to mitigate the issue caused by our main hosting provider.
A workaround has been developed, the users aren't affected by the issue anymore. We're still in discussion with our hosting provider to completely fix the issue.

Posted Nov 17, 2019 - 13:50 UTC