Email Campaign and Recurring Automation slowdown

Incident Report for Batch

Resolved

This incident has been resolved.

Posted Dec 20, 2023 - 22:31 UTC

Monitoring

The issue has been resolved, we will keep monitoring the services for a while.

Posted Dec 20, 2023 - 20:07 UTC

Identified

We have identified an issue on email campaigns & recurring automations:
Their execution has been slowed down since 18:00 GMT+1. Some emails will not be sent.

Trigger emails are not affected.

Posted Dec 20, 2023 - 19:29 UTC

This incident affected: Delivery (Email automations, Email campaigns).