All Systems Operational

Uptime over the past 90 days. View historical uptime.
CEP Core Services Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Email delivery Operational
90 days ago
100.0 % uptime
Today
Push Delivery Operational
90 days ago
100.0 % uptime
Today
SMS Delivery Operational
90 days ago
100.0 % uptime
Today
Data ingestion Operational
90 days ago
100.0 % uptime
Today
Data analysis Operational
90 days ago
100.0 % uptime
Today
Event Targeting & Retargeting Operational
90 days ago
100.0 % uptime
Today
Marketing pressure Operational
90 days ago
100.0 % uptime
Today
Audiences Operational
90 days ago
100.0 % uptime
Today
MEP Core Services Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Push delivery Operational
90 days ago
100.0 % uptime
Today
In-app delivery Operational
90 days ago
100.0 % uptime
Today
Data ingestion ? Operational
90 days ago
100.0 % uptime
Today
Data analysis Operational
90 days ago
100.0 % uptime
Today
Event Targeting & Retargeting Operational
90 days ago
100.0 % uptime
Today
Marketing pressure Operational
90 days ago
100.0 % uptime
Today
Custom Audiences Operational
90 days ago
100.0 % uptime
Today
GDPR Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
99.99 % uptime
Today
[CEP] Profile API Operational
90 days ago
100.0 % uptime
Today
[CEP] Campaign API Operational
90 days ago
100.0 % uptime
Today
[CEP] Export API Operational
90 days ago
100.0 % uptime
Today
[CEP] Audience API Operational
90 days ago
99.99 % uptime
Today
[MEP] Campaigns API Operational
90 days ago
100.0 % uptime
Today
[MEP] Transactional API Operational
90 days ago
100.0 % uptime
Today
[MEP] Custom Data API Operational
90 days ago
100.0 % uptime
Today
[MEP] GDPR API Operational
90 days ago
100.0 % uptime
Today
[MEP] Export API Operational
90 days ago
100.0 % uptime
Today
[MEP] Custom Audience API Operational
90 days ago
100.0 % uptime
Today
[MEP] Trigger Events API Operational
90 days ago
100.0 % uptime
Today
[MEP] In-App API Operational
90 days ago
100.0 % uptime
Today
Optional Services Operational
90 days ago
100.0 % uptime
Today
Editorial dashboard Operational
90 days ago
100.0 % uptime
Today
Inbox Operational
90 days ago
100.0 % uptime
Today
Custom Exports Operational
90 days ago
100.0 % uptime
Today
Webhook Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 17, 2025
CEP SMS Delivery Issues
Resolved - Between June 9th and 13th, we encountered issues with SMS delivery, which resulted in a significant discrepancy between the estimated reach and the actual number of delivered SMS in the analytics.

Please note that these SMS were not billed, and the issue has since been resolved.

We have reached out to the affected clients regarding this issue.
Jun 17, 07:27 UTC
Jun 16, 2025

No incidents reported.

Jun 15, 2025

No incidents reported.

Jun 14, 2025

No incidents reported.

Jun 13, 2025

No incidents reported.

Jun 12, 2025
Filtering imported tokens in Push v2 is disabled
Resolved - We have resolved the issue.
We fixed the incorrect data and have now reactivated the imported token based campaigns
Jun 12, 09:28 UTC
Identified - This morning, we identified an issue affecting imported push tokens in Push v2, which may have led to duplicate notifications being sent.

As a precaution, we have temporarily disabled creating campaigns with imported tokens while we investigate the root cause and work on a fix. Push v1 remains fully operational and is not impacted by this issue.
May 30, 14:18 UTC
Jun 11, 2025

No incidents reported.

Jun 10, 2025
CEP Audience API Issues
Resolved - Between June 10th 17h (French Time) and June 11th 17h, intermittent 500 errors occurred on create and update API calls that included attributes, affecting approximately 1% of total API traffic during this period.
Jun 10, 15:30 UTC
Jun 9, 2025
Partial API and Analytics Disruption
Resolved - Between June 9th 16:30 GMT+2 and June 10th 12:50 GMT+2, a database issue caused partial service disruptions affecting specific API endpoints and our analytics data processing pipeline.
Impact:
- Transactional API: Intermittent 500 internal server errors were returned by get stats endpoint.
- Export API: Exports requests took multiple hours to be processed.
- Dashboard: Analytics data production was delayed, causing outdated information to be displayed on the dashboard.

The engineering team identified the root cause of the instability and deployed a correction. Service functionality was restored and confirmed stable at 12:50 GMT+2, queued exports finished processing around 15:50 GMT+2
Jun 9, 14:30 UTC
Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025

No incidents reported.

Jun 4, 2025

No incidents reported.

Jun 3, 2025

No incidents reported.

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