All Systems Operational
Delivery Operational
90 days ago
99.91 % uptime
Today
Transactional Push Operational
90 days ago
99.92 % uptime
Today
Campaigns Operational
90 days ago
99.89 % uptime
Today
In-app messaging Operational
90 days ago
99.93 % uptime
Today
API Operational
90 days ago
99.95 % uptime
Today
Transactional API ? Operational
90 days ago
99.96 % uptime
Today
Campaigns API Operational
90 days ago
99.95 % uptime
Today
Custom Data API Operational
90 days ago
99.96 % uptime
Today
Transactional for Partners Operational
90 days ago
99.93 % uptime
Today
3rd party integrations Operational
90 days ago
99.84 % uptime
Today
Segment Operational
90 days ago
99.95 % uptime
Today
mParticle Operational
90 days ago
99.61 % uptime
Today
Salesforce Marketing Cloud Operational
90 days ago
99.96 % uptime
Today
Data Operational
90 days ago
99.96 % uptime
Today
Exports Operational
90 days ago
99.96 % uptime
Today
Dashboard Operational
90 days ago
99.95 % uptime
Today
Main Dashboard Operational
90 days ago
99.95 % uptime
Today
Editorial Dashboard Operational
90 days ago
99.95 % uptime
Today
Webservices Operational
90 days ago
99.95 % uptime
Today
SDK Operational
90 days ago
99.96 % uptime
Today
Inbox Operational
90 days ago
99.92 % uptime
Today
Custom attributes Operational
90 days ago
99.96 % uptime
Today
In-app messaging Operational
90 days ago
99.96 % uptime
Today
Webpush static components Operational
90 days ago
99.96 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Apr 7, 2020

No incidents reported today.

Apr 6, 2020

No incidents reported.

Apr 5, 2020

No incidents reported.

Apr 4, 2020

No incidents reported.

Apr 3, 2020

No incidents reported.

Apr 2, 2020

No incidents reported.

Apr 1, 2020
Postmortem - Read details
Apr 1, 20:00 UTC
Resolved - This incident has been resolved.
Apr 1, 13:34 UTC
Monitoring - Our services are getting back to a nominal state. A post mortem will be added to this incident. We're monitoring the situation to ensure of our quality of service.
Apr 1, 13:29 UTC
Update - Our delivery components are back to a nominal state. Our fix is still being implemented.
Apr 1, 13:25 UTC
Identified - We're aware of the our issue's source and are currently implementing what's necessary to get back to a nominal state.
Apr 1, 13:19 UTC
Update - We've isolated a potentially problematic component from the rest of our services. Pushes are now being sent, our delivery services may still have performances and reliability issues until we've fully resolved that issue.
Apr 1, 13:10 UTC
Update - So far, we're aware that our delivery is impacted on all 3 components, also our Inbox webservice. We're continuing to investigate and will keep you informed as close as possible to real time.
Apr 1, 12:58 UTC
Update - We are continuing to investigate this issue.
Apr 1, 12:45 UTC
Investigating - We're aware of an outage on our databases, our technical team is currently investigating and will keep you informed through this post.
Apr 1, 12:40 UTC
Mar 31, 2020

No incidents reported.

Mar 30, 2020
Resolved - This incident has been resolved.
Mar 30, 15:47 UTC
Monitoring - All of our services are back online since 15h42 UTC.
We're still monitoring closely as our hosting provider didn't close its issue yet.
You can follow the ongoing network issue on their side here : http://travaux.ovh.net/?do=details&id=43793&
Mar 30, 15:46 UTC
Identified - Our hosted provider acknowledged the issue.
The network is being restored, we'll let you know when our entire service will be back online.
Mar 30, 15:44 UTC
Update - We're still investigating the issue, our first conclusion is that our hosting provider seems to have a big network issue.
All of our services are impacted :
- our dashboard and APIs are unavailable
- the push delivery service is severely impacted
Mar 30, 15:29 UTC
Investigating - We are currently investigating this issue.
Mar 30, 15:11 UTC
Mar 29, 2020

No incidents reported.

Mar 28, 2020

No incidents reported.

Mar 27, 2020

No incidents reported.

Mar 26, 2020

No incidents reported.

Mar 25, 2020

No incidents reported.

Mar 24, 2020

No incidents reported.