All Systems Operational

Uptime over the past 90 days. View historical uptime.
MEP Core Services Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Push delivery Operational
90 days ago
100.0 % uptime
Today
In-app delivery Operational
90 days ago
100.0 % uptime
Today
Data ingestion Operational
90 days ago
100.0 % uptime
Today
Data analysis Operational
90 days ago
100.0 % uptime
Today
Event Targeting & Retargeting Operational
90 days ago
100.0 % uptime
Today
Marketing pressure Operational
90 days ago
100.0 % uptime
Today
Custom Audiences Operational
90 days ago
100.0 % uptime
Today
GDPR Operational
90 days ago
100.0 % uptime
Today
CEP Core Services Operational
90 days ago
99.99 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Email delivery Operational
90 days ago
100.0 % uptime
Today
Push Delivery Operational
90 days ago
100.0 % uptime
Today
SMS Delivery Operational
90 days ago
100.0 % uptime
Today
Data ingestion Operational
90 days ago
99.97 % uptime
Today
Data analysis Operational
90 days ago
100.0 % uptime
Today
Event Targeting & Retargeting Operational
90 days ago
99.96 % uptime
Today
Marketing pressure Operational
90 days ago
100.0 % uptime
Today
Audiences Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
99.99 % uptime
Today
[CEP] Profile API Operational
90 days ago
100.0 % uptime
Today
[CEP] Campaign API Operational
90 days ago
100.0 % uptime
Today
[CEP] Export API Operational
90 days ago
100.0 % uptime
Today
[CEP] Audience API Operational
90 days ago
100.0 % uptime
Today
[MEP] Campaigns API Operational
90 days ago
100.0 % uptime
Today
[MEP] Transactional API Operational
90 days ago
99.95 % uptime
Today
[MEP] Custom Data API Operational
90 days ago
100.0 % uptime
Today
[MEP] GDPR API Operational
90 days ago
100.0 % uptime
Today
[MEP] Export API Operational
90 days ago
100.0 % uptime
Today
[MEP] Custom Audience API Operational
90 days ago
100.0 % uptime
Today
[MEP] Trigger Events API Operational
90 days ago
100.0 % uptime
Today
[MEP] In-App API Operational
90 days ago
100.0 % uptime
Today
[CEP] Catalog API Operational
90 days ago
100.0 % uptime
Today
Optional Services Operational
90 days ago
100.0 % uptime
Today
Editorial dashboard Operational
90 days ago
100.0 % uptime
Today
Inbox Operational
90 days ago
100.0 % uptime
Today
Custom Exports Operational
90 days ago
100.0 % uptime
Today
Webhook Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 17, 2026
CEP Push Delivery Issue (FCM)
Resolved - Between July 17 at 15:30 CEST and 16:05 CEST, FCM push notifications were not delivered on the CEP platform.

Notifications scheduled during this window were not sent and will not be retried. Analytics will show zero delivery for the affected notifications. If impacted, consider resending your campaign.

The issue has been resolved and delivery is back to normal.
Jul 17, 14:25 UTC
Processing delays on CEP Exports & Cloud Sync
Resolved - Processing has returned to normal for CEP Exports and Cloud Sync synchronizations. The backlog has been fully processed and no data has been lost.
Jul 17, 11:24 UTC
Update - We are continuing to investigate this issue.
Jul 17, 10:23 UTC
Investigating - We are investigating increased processing delays affecting CEP Exports an Cloud Sync synchronizations since July 16, 22:00 CEST. Some operations may be processed later than expected. Our team is actively working to restore normal processing, and we will share further updates as soon as more information is available.
Jul 17, 10:21 UTC
Jul 16, 2026

No incidents reported.

Jul 15, 2026

No incidents reported.

Jul 14, 2026

No incidents reported.

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Jul 8, 2026

No incidents reported.

Jul 7, 2026
Profile update processing delays on CEP
Resolved - This incident is now resolved. Profile updates are being processed in real time again, and the data used for one-time and recurring campaign targeting, and attribute-change automations has fully caught up, with no profile data lost. Separately, the earlier disruption to transactional message sending and in-app display on July 7 between 19:45 and 20:15 CEST was resolved the same evening. All services are operating normally.
Jul 7, 22:09 UTC
Update - Profile updates are now being processed in real time again at the source, and profile analytics have caught up. A downstream indexing backlog remains, however: the profile data used for campaign targeting, including targeting based on attribute changes, is currently delayed by under an hour and is steadily catching up. No profile data has been lost, and all updates will be reflected once the backlog fully clears. We continue to monitor closely and will share a further update tomorrow morning.
Jul 7, 21:34 UTC
Update - Between 19:45 and 20:15 CEST, a disruption affected our MEP Transactional API, during which some transactional messages may not have been sent, and some in-app messages on CEP may not have been displayed. Both are now fully resolved and operating normally again, and transactional requests from this window can be safely retried. Separately, our CEP profile processing pipeline saw a renewed delay this evening and is still catching up to real time, with no profile data lost. We will continue to monitor closely and share a further update within the next hour.
Jul 7, 19:58 UTC
Update - Recovery is nearly complete on our CEP profile processing pipeline, with real-time processing restored for the large majority of profile updates. We expect the remaining delay to fully clear during this evening. As a precaution, we have put in place reinforced monitoring and on-call coverage overnight to quickly detect and address any recurrence. We will share a further update tomorrow morning.
Jul 7, 16:32 UTC
Update - Recovery is underway on our CEP profile processing pipeline. Real-time processing has been restored for approximately 99% of profile updates, and the remaining share is still catching up. During this time, a small portion of attribute updates may still be delayed in one-time & recurring campaign targeting, automations triggered by attribute changes, and profile analytics. No data has been lost, and all delayed updates will be processed as the backlog clears.
Jul 7, 15:21 UTC
Monitoring - We are seeing recovery on our CEP profile processing pipeline. Real-time processing has already been restored for the majority of profile updates, while a subset is still catching up, so some attribute updates may remain delayed a bit longer in one-time & recurring campaign targeting, automations triggered by attribute changes, and profile analytics. No data has been lost, and all delayed updates will be processed as the backlog clears. We are continuing to monitor closely until processing is fully back to real time.
Jul 7, 10:05 UTC
Investigating - Since approximately 04:40 CEST, our CEP profile processing pipeline has been delayed, with profile updates currently around 5 hours behind real time. As a result, some profile attribute updates may not yet be reflected in one-time & recurring campaign targeting, automations triggered by attribute changes, and profile analytics. Campaign audience selection and most event-based automations are not affected. We are actively investigating the issue; no data has been lost, and delayed updates will be processed as the backlog clears.
Jul 7, 08:35 UTC
Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

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