All Systems Operational

Uptime over the past 90 days. View historical uptime.
MEP Core Services Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Push delivery Operational
90 days ago
100.0 % uptime
Today
In-app delivery Operational
90 days ago
100.0 % uptime
Today
Data ingestion Operational
90 days ago
100.0 % uptime
Today
Data analysis Operational
90 days ago
100.0 % uptime
Today
Event Targeting & Retargeting Operational
90 days ago
100.0 % uptime
Today
Marketing pressure Operational
90 days ago
100.0 % uptime
Today
Custom Audiences Operational
90 days ago
100.0 % uptime
Today
GDPR Operational
90 days ago
100.0 % uptime
Today
CEP Core Services Operational
90 days ago
99.97 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Email delivery Operational
90 days ago
99.92 % uptime
Today
Push Delivery Operational
90 days ago
99.92 % uptime
Today
SMS Delivery Operational
90 days ago
99.92 % uptime
Today
Data ingestion Operational
90 days ago
100.0 % uptime
Today
Data analysis Operational
90 days ago
100.0 % uptime
Today
Event Targeting & Retargeting Operational
90 days ago
100.0 % uptime
Today
Marketing pressure Operational
90 days ago
100.0 % uptime
Today
Audiences Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
[CEP] Profile API Operational
90 days ago
100.0 % uptime
Today
[CEP] Campaign API Operational
90 days ago
100.0 % uptime
Today
[CEP] Export API Operational
90 days ago
100.0 % uptime
Today
[CEP] Audience API Operational
90 days ago
100.0 % uptime
Today
[MEP] Campaigns API Operational
90 days ago
100.0 % uptime
Today
[MEP] Transactional API Operational
90 days ago
100.0 % uptime
Today
[MEP] Custom Data API Operational
90 days ago
100.0 % uptime
Today
[MEP] GDPR API Operational
90 days ago
100.0 % uptime
Today
[MEP] Export API Operational
90 days ago
100.0 % uptime
Today
[MEP] Custom Audience API Operational
90 days ago
100.0 % uptime
Today
[MEP] Trigger Events API Operational
90 days ago
100.0 % uptime
Today
[MEP] In-App API Operational
90 days ago
100.0 % uptime
Today
[CEP] Catalog API Operational
90 days ago
100.0 % uptime
Today
Optional Services Operational
90 days ago
100.0 % uptime
Today
Editorial dashboard Operational
90 days ago
100.0 % uptime
Today
Inbox Operational
90 days ago
100.0 % uptime
Today
Custom Exports Operational
90 days ago
100.0 % uptime
Today
Webhook Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Feb 17, 2026
Delays in CEP campaign processing
Resolved - Trigger automations on webpush SDK are live since 13:00 CET.

The incident is now resolved.
Feb 17, 12:33 UTC
Update - Trigger automations based on mobile SDK events are now live.
The ones based on webpush SDK events are currently delayed by 1:30h.

We're continuing to monitor the situation and expect a full resolution by 14:00 CET
Feb 17, 11:38 UTC
Monitoring - CEP campaigns (one-shot and recurring automations) are back to normal. The backlog was fully processed at 11:00 CET, and campaigns sent as of now work as expected.

Trigger automations based on mobile & web SDK events are processing but remain delayed by ~2 hours.
No data has been lost, messages will be sent to the expected users as the backlog clears.
Feb 17, 10:07 UTC
Update - We are still investigating the problem.
CEP campaigns are still slowly being sent and approximately 2 hours behind schedule.
Some trigger automations coming from SDK (mobile & web) events are delayed by 1:30 hours.

No data has been lost, messages will be sent to the expected users as the backlog clears.
We will provide a status update at 11:00 CET.
Feb 17, 09:06 UTC
Update - We are still investigating the problem.
CEP campaigns are slowly being sent but still approximately 3 hours behind schedule.
Some trigger automations are delayed by 30 minutes.

No data has been lost, messages will be sent to the expected users as the backlog clears.
We will provide a status update at 10:00 CET.
Feb 17, 08:02 UTC
Investigating - We are investigating delays affecting CEP campaigns (one shot & recurring).
As of writing, processing is approximately 3 hours behind schedule.
In-app messages and automations are not affected.

Campaigns will be sent to the expected users as the backlog clears.
Feb 17, 07:14 UTC
Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

Feb 12, 2026

No incidents reported.

Feb 11, 2026
Delays in CEP trigger automations
Resolved - The backlog has been processed, the trigger automations are now live.
Feb 11, 07:40 UTC
Monitoring - Since 06:24 CET, CEP Trigger automations have been running late.

We identified the cause and deployed a fix. Deliveries may be delayed by up to 90 minutes while the backlog processes.
We are monitoring recovery.
Feb 11, 07:00 UTC
Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026

No incidents reported.

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