All Systems Operational
Delivery Operational
90 days ago
99.63 % uptime
Today
Transactional push Operational
90 days ago
99.99 % uptime
Today
Push campaigns Operational
90 days ago
99.96 % uptime
Today
In-app messaging Operational
90 days ago
98.94 % uptime
Today
API Operational
90 days ago
99.99 % uptime
Today
Transactional API ? Operational
90 days ago
99.99 % uptime
Today
Campaigns API Operational
90 days ago
99.99 % uptime
Today
Custom Data API Operational
90 days ago
99.99 % uptime
Today
Transactional API for Partners Operational
90 days ago
99.99 % uptime
Today
3rd party integrations Operational
90 days ago
100.0 % uptime
Today
Segment Operational
90 days ago
100.0 % uptime
Today
mParticle Operational
90 days ago
100.0 % uptime
Today
Salesforce Marketing Cloud Operational
90 days ago
100.0 % uptime
Today
Data Operational
90 days ago
99.95 % uptime
Today
Exports Operational
90 days ago
99.95 % uptime
Today
Dashboard Operational
90 days ago
99.87 % uptime
Today
Main dashboard Operational
90 days ago
99.74 % uptime
Today
Editorial dashboard Operational
90 days ago
99.99 % uptime
Today
Webservices Operational
90 days ago
99.99 % uptime
Today
SDK Operational
90 days ago
99.99 % uptime
Today
Inbox Operational
90 days ago
99.99 % uptime
Today
Custom attributes Operational
90 days ago
99.99 % uptime
Today
In-app messaging Operational
90 days ago
99.99 % uptime
Today
Web push static resources Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jun 19, 2021

No incidents reported today.

Jun 18, 2021

No incidents reported.

Jun 17, 2021

No incidents reported.

Jun 16, 2021

No incidents reported.

Jun 15, 2021

No incidents reported.

Jun 14, 2021
Postmortem - Read details
Jun 14, 12:16 UTC
Resolved - The issue has been resolved with our hosting provider during the night and our database servers are fully operational again. We didn't encounter push notificaition delivery delays or increase API error rates since the previous status update.
Jun 14, 07:59 UTC
Monitoring - The situation has improved and we're no longer seing delivery delays or increased API error rates, however our database servers don't have 100% recovered yet. Our hosting provider is still working on resolving the issue on their side.
Jun 13, 20:58 UTC
Update - We are having issues communicating with some of our databases servers. We're still working on resolving the problem.
Jun 13, 19:44 UTC
Identified - The issue has been identified with our hosting provider. We're currently working on a resolution.
Jun 13, 19:22 UTC
Investigating - We are aware of push notification delivery delays as well as increased API error rates. We are currently investigating.
Jun 13, 19:00 UTC
Jun 13, 2021
Jun 12, 2021

No incidents reported.

Jun 11, 2021

No incidents reported.

Jun 10, 2021

No incidents reported.

Jun 9, 2021
Resolved - The incident has been resolved.
Be sure to double-check campaigns created in draft or recurring during this period, as the content entered in advanced settings may not have been saved.
Jun 9, 14:30 UTC
Identified - We are aware of an issue impacting the push campaigns creation form. Information entered in the "advanced settings" of push campaigns created from the dashboard was not saved from Wednesday 2021-06-09 13:10 UTC. This includes: deeplinks, images, custom icons, custom payload, and more. Campaigns created then sent from 13:10 UTC may be missing all this information.

In-App campaigns, campaigns sent from Batch APIs or from the editorial dashboard are not impacted. The cause of the issue has been identified and our team is working on a fix.
Jun 9, 13:15 UTC
Jun 8, 2021

No incidents reported.

Jun 7, 2021

No incidents reported.

Jun 6, 2021

No incidents reported.

Jun 5, 2021

No incidents reported.