All Systems Operational
Delivery Operational
90 days ago
99.7 % uptime
Today
Transactional push Operational
90 days ago
99.65 % uptime
Today
Push campaigns Operational
90 days ago
99.49 % uptime
Today
In-app messaging Operational
90 days ago
99.95 % uptime
Today
API Operational
90 days ago
99.99 % uptime
Today
Transactional API ? Operational
90 days ago
99.99 % uptime
Today
Campaigns API Operational
90 days ago
99.99 % uptime
Today
Custom Data API Operational
90 days ago
100.0 % uptime
Today
Transactional API for Partners Operational
90 days ago
99.99 % uptime
Today
3rd party integrations Operational
90 days ago
99.97 % uptime
Today
Segment Operational
90 days ago
99.96 % uptime
Today
mParticle Operational
90 days ago
99.97 % uptime
Today
Salesforce Marketing Cloud Operational
90 days ago
100.0 % uptime
Today
Data Operational
90 days ago
99.97 % uptime
Today
Exports Operational
90 days ago
99.97 % uptime
Today
Dashboard Operational
90 days ago
99.96 % uptime
Today
Main dashboard Operational
90 days ago
99.95 % uptime
Today
Editorial dashboard Operational
90 days ago
99.97 % uptime
Today
Webservices Operational
90 days ago
99.98 % uptime
Today
SDK Operational
90 days ago
99.94 % uptime
Today
Inbox Operational
90 days ago
100.0 % uptime
Today
Custom attributes Operational
90 days ago
100.0 % uptime
Today
In-app messaging Operational
90 days ago
100.0 % uptime
Today
Web push static resources Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jan 20, 2021

No incidents reported today.

Jan 19, 2021

No incidents reported.

Jan 18, 2021
Resolved - This incident has been resolved.
Jan 18, 12:44 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 18, 12:12 UTC
Identified - The issue has been identified and a fix is being implemented.
Jan 18, 12:01 UTC
Update - We are continuing to investigate this issue.
Jan 18, 12:00 UTC
Investigating - We are aware that there is an issue regarding the delivery of push campaigns. We're currently investigating this issue
Jan 18, 11:10 UTC
Jan 17, 2021

No incidents reported.

Jan 16, 2021

No incidents reported.

Jan 15, 2021

No incidents reported.

Jan 14, 2021
Postmortem - Read details
Jan 18, 13:04 UTC
Resolved - The incident has been resolved. Some campaigns have been delayed up to 30 minutes. Everything is back to nominal status.
Jan 14, 17:31 UTC
Monitoring - A fix has been implemented, status is nominal. We will be monitoring the situation for a while.
Jan 14, 17:10 UTC
Identified - The issue has been identified and a fix is being implemented.
Jan 14, 16:53 UTC
Investigating - We're aware of an incident impacting campaigns delivery, performance is degraded. We will keep you posted.
Jan 14, 16:48 UTC
Jan 13, 2021

No incidents reported.

Jan 12, 2021

No incidents reported.

Jan 11, 2021
Postmortem - Read details
Jan 14, 14:51 UTC
Resolved - Status is still nominal after a monitoring period.
Jan 11, 10:15 UTC
Monitoring - We've rolled back a deployment which was triggering said issue. Our dashboard is back to a nominal state, we keep on monitoring this issue for a while, ensuring that no unnoticed ongoing side effect.
Jan 11, 10:03 UTC
Investigating - We're aware of ongoing issue on our login API also impacting statistics rendering on our dashboard. We're investigating on the root cause of this incident and will keep you posted.
Jan 11, 07:35 UTC
Jan 10, 2021

No incidents reported.

Jan 9, 2021

No incidents reported.

Jan 8, 2021
Resolved - This incident has been resolved.
Jan 8, 17:57 UTC
Monitoring - The issue has been identified and a fix has been implemented. We are now monitoring closely the push delivery.
An issue impacting the transactional notifications scheduler was preventing some notifications to be delivered. No notifications have been lost, but some of the push scheduled during the incident have been sent with a 20 minute delay.
Jan 8, 17:23 UTC
Investigating - We are aware of an issue impacting the delivery of part of the push notifications sent using the Transactional and the Partners API. Our team is working on a fix.
Jan 8, 17:00 UTC
Jan 7, 2021

No incidents reported.

Jan 6, 2021

No incidents reported.