All Systems Operational
Delivery Operational
90 days ago
99.96 % uptime
Today
Transactional push Operational
90 days ago
99.98 % uptime
Today
Push campaigns Operational
90 days ago
99.88 % uptime
Today
In-app messaging Operational
90 days ago
99.98 % uptime
Today
Push automations Operational
90 days ago
99.97 % uptime
Today
Email automations Operational
90 days ago
99.99 % uptime
Today
Email campaigns Operational
90 days ago
99.99 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Transactional API ? Operational
90 days ago
100.0 % uptime
Today
Campaigns API Operational
90 days ago
100.0 % uptime
Today
Custom Data API Operational
90 days ago
100.0 % uptime
Today
Transactional API for Partners Operational
90 days ago
100.0 % uptime
Today
3rd party integrations Operational
90 days ago
100.0 % uptime
Today
Segment Operational
90 days ago
100.0 % uptime
Today
mParticle Operational
90 days ago
100.0 % uptime
Today
Salesforce Marketing Cloud Operational
90 days ago
100.0 % uptime
Today
Data Operational
90 days ago
100.0 % uptime
Today
Exports Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Main dashboard Operational
90 days ago
100.0 % uptime
Today
Editorial dashboard Operational
90 days ago
100.0 % uptime
Today
Webservices Operational
90 days ago
99.97 % uptime
Today
SDK Operational
90 days ago
99.96 % uptime
Today
Inbox Operational
90 days ago
99.98 % uptime
Today
Custom attributes Operational
90 days ago
99.96 % uptime
Today
In-app messaging Operational
90 days ago
99.96 % uptime
Today
Web push static resources Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jun 13, 2024
Resolved - Situation is back to normal
campaign, automations and send test should work with any tokens

Jun 13, 14:26 UTC
Monitoring - We expect the situation to be back to normal between 4PM and 5PM (UTC)
Jun 13, 12:21 UTC
Identified - A fix has been implemented and we are processing delayed messages.
Situation will be back to normal in the afternoon

Jun 13, 10:31 UTC
Update - we experience difficulties on indexing new push tokens since yesterday morning. Therefore :
- Push test are only impacted when using new tokens
- All sending can be impacted, including campaigns and automations (but only for new tokens)

we are sill investigating .

Jun 13, 09:23 UTC
Investigating - Push send test lead to a "no token found" error.
Campaigns & automations sending are not impacted.
we are currently investigating this issue

Jun 13, 08:21 UTC
Jun 12, 2024

No incidents reported.

Jun 11, 2024

No incidents reported.

Jun 10, 2024

No incidents reported.

Jun 9, 2024
Resolved - An incident occurred with our email builder due to a third-party software that we use. This affects all email orchestrations containing display conditions that were edited between 2024-06-09 11:00:00 and 2024-06-11 09:30:00. The emails edited during that period have lost their conditions, and running these orchestrations will result in all conditional blocks being shown to the user. This concerns 22 orchestrations, and if you are impacted, we will reach out to you to guide you on how to resolve the issue.
Jun 9, 07:00 UTC
Jun 8, 2024

No incidents reported.

Jun 7, 2024

No incidents reported.

Jun 6, 2024
Resolved - Images imported by uploading a ZIP template in Batch failed to display in Gmail's web and mobile apps. This was due to Google's proxy failing to retrieve the image from our CDN for an unknown reason

Emails composed with the Email Composer are not affected by this.

We have resolved the issue by switching to another CDN provider.

Jun 6, 13:00 UTC
Jun 5, 2024

No incidents reported.

Jun 4, 2024

No incidents reported.

Jun 3, 2024

No incidents reported.

Jun 2, 2024

No incidents reported.

Jun 1, 2024

No incidents reported.

May 31, 2024

No incidents reported.

May 30, 2024

No incidents reported.