Monitoring - Our profile data indexation pipeline experienced instability starting at May 7, 05:30 CEST, causing it to fall behind on processing. As a result, profile data used for CEP one-time and recurring campaign targeting was delayed by up to 2 hours 30 minutes for a subset of traffic.

The issue has been resolved. Processing has resumed and is recovering. We are monitoring the situation closely.

May 07, 2026 - 10:37 UTC
MEP Core Services Operational
90 days ago
99.98 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Push delivery Operational
90 days ago
99.83 % uptime
Today
In-app delivery Operational
90 days ago
100.0 % uptime
Today
Data ingestion Operational
90 days ago
100.0 % uptime
Today
Data analysis Operational
90 days ago
100.0 % uptime
Today
Event Targeting & Retargeting Operational
90 days ago
100.0 % uptime
Today
Marketing pressure Operational
90 days ago
100.0 % uptime
Today
Custom Audiences Operational
90 days ago
100.0 % uptime
Today
GDPR Operational
90 days ago
100.0 % uptime
Today
CEP Core Services Degraded Performance
90 days ago
99.97 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Email delivery Operational
90 days ago
99.92 % uptime
Today
Push Delivery Operational
90 days ago
99.92 % uptime
Today
SMS Delivery Operational
90 days ago
99.92 % uptime
Today
Data ingestion Degraded Performance
90 days ago
100.0 % uptime
Today
Data analysis Operational
90 days ago
100.0 % uptime
Today
Event Targeting & Retargeting Operational
90 days ago
100.0 % uptime
Today
Marketing pressure Operational
90 days ago
100.0 % uptime
Today
Audiences Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
[CEP] Profile API Operational
90 days ago
100.0 % uptime
Today
[CEP] Campaign API Operational
90 days ago
100.0 % uptime
Today
[CEP] Export API Operational
90 days ago
100.0 % uptime
Today
[CEP] Audience API Operational
90 days ago
100.0 % uptime
Today
[MEP] Campaigns API Operational
90 days ago
100.0 % uptime
Today
[MEP] Transactional API Operational
90 days ago
100.0 % uptime
Today
[MEP] Custom Data API Operational
90 days ago
100.0 % uptime
Today
[MEP] GDPR API Operational
90 days ago
100.0 % uptime
Today
[MEP] Export API Operational
90 days ago
100.0 % uptime
Today
[MEP] Custom Audience API Operational
90 days ago
100.0 % uptime
Today
[MEP] Trigger Events API Operational
90 days ago
100.0 % uptime
Today
[MEP] In-App API Operational
90 days ago
100.0 % uptime
Today
[CEP] Catalog API Operational
90 days ago
100.0 % uptime
Today
Optional Services Operational
90 days ago
100.0 % uptime
Today
Editorial dashboard Operational
90 days ago
100.0 % uptime
Today
Inbox Operational
90 days ago
100.0 % uptime
Today
Custom Exports Operational
90 days ago
100.0 % uptime
Today
Webhook Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
May 7, 2026

Unresolved incident: Delays in CEP profile data indexation.

May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026
Resolved - Between May 4, 2026 at 00:00 CEST and May 4, 2026 at 09:30 CEST, approximately 25% of requests serving the Web SDK were failing. This prevented the SDK from loading on some web pages, and as a result, some events may not have been tracked during this period.

Push notifications were not affected and were delivered as expected throughout the incident.

May 3, 22:30 UTC
May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

Apr 29, 2026

No incidents reported.

Apr 28, 2026

No incidents reported.

Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

Apr 23, 2026

No incidents reported.