Monitoring - Our profile data indexation pipeline experienced instability starting at May 7, 05:30 CEST, causing it to fall behind on processing. As a result, profile data used for CEP one-time and recurring campaign targeting was delayed by up to 2 hours 30 minutes for a subset of traffic.
The issue has been resolved. Processing has resumed and is recovering. We are monitoring the situation closely.
May 07, 2026 - 10:37 UTC
MEP Core Services
Operational
90 days ago
99.98
% uptime
Today
Dashboard
Operational
90 days ago
100.0
% uptime
Today
Push delivery
Operational
90 days ago
99.83
% uptime
Today
In-app delivery
Operational
90 days ago
100.0
% uptime
Today
Data ingestion
Operational
90 days ago
100.0
% uptime
Today
Data analysis
Operational
90 days ago
100.0
% uptime
Today
Event Targeting & Retargeting
Operational
90 days ago
100.0
% uptime
Today
Marketing pressure
Operational
90 days ago
100.0
% uptime
Today
Custom Audiences
Operational
90 days ago
100.0
% uptime
Today
GDPR
Operational
90 days ago
100.0
% uptime
Today
CEP Core Services
Degraded Performance
90 days ago
99.97
% uptime
Today
Dashboard
Operational
90 days ago
100.0
% uptime
Today
Email delivery
Operational
90 days ago
99.92
% uptime
Today
Push Delivery
Operational
90 days ago
99.92
% uptime
Today
SMS Delivery
Operational
90 days ago
99.92
% uptime
Today
Data ingestion
Degraded Performance
90 days ago
100.0
% uptime
Today
Data analysis
Operational
90 days ago
100.0
% uptime
Today
Event Targeting & Retargeting
Operational
90 days ago
100.0
% uptime
Today
Marketing pressure
Operational
90 days ago
100.0
% uptime
Today
Audiences
Operational
90 days ago
100.0
% uptime
Today
API
Operational
90 days ago
100.0
% uptime
Today
[CEP] Profile API
Operational
90 days ago
100.0
% uptime
Today
[CEP] Campaign API
Operational
90 days ago
100.0
% uptime
Today
[CEP] Export API
Operational
90 days ago
100.0
% uptime
Today
[CEP] Audience API
Operational
90 days ago
100.0
% uptime
Today
[MEP] Campaigns API
Operational
90 days ago
100.0
% uptime
Today
[MEP] Transactional API
Operational
90 days ago
100.0
% uptime
Today
[MEP] Custom Data API
Operational
90 days ago
100.0
% uptime
Today
[MEP] GDPR API
Operational
90 days ago
100.0
% uptime
Today
[MEP] Export API
Operational
90 days ago
100.0
% uptime
Today
[MEP] Custom Audience API
Operational
90 days ago
100.0
% uptime
Today
[MEP] Trigger Events API
Operational
90 days ago
100.0
% uptime
Today
[MEP] In-App API
Operational
90 days ago
100.0
% uptime
Today
[CEP] Catalog API
Operational
90 days ago
100.0
% uptime
Today
Optional Services
Operational
90 days ago
100.0
% uptime
Today
Editorial dashboard
Operational
90 days ago
100.0
% uptime
Today
Inbox
Operational
90 days ago
100.0
% uptime
Today
Custom Exports
Operational
90 days ago
100.0
% uptime
Today
Webhook
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Past Incidents
May 7, 2026
Unresolved incident: Delays in CEP profile data indexation.
Resolved -
Between May 4, 2026 at 00:00 CEST and May 4, 2026 at 09:30 CEST, approximately 25% of requests serving the Web SDK were failing. This prevented the SDK from loading on some web pages, and as a result, some events may not have been tracked during this period.
Push notifications were not affected and were delivered as expected throughout the incident.
May 3, 22:30 UTC