All Systems Operational

Uptime over the past 90 days. View historical uptime.
MEP Core Services Operational
90 days ago
99.98 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Push delivery Operational
90 days ago
99.83 % uptime
Today
In-app delivery Operational
90 days ago
100.0 % uptime
Today
Data ingestion Operational
90 days ago
100.0 % uptime
Today
Data analysis Operational
90 days ago
100.0 % uptime
Today
Event Targeting & Retargeting Operational
90 days ago
100.0 % uptime
Today
Marketing pressure Operational
90 days ago
100.0 % uptime
Today
Custom Audiences Operational
90 days ago
100.0 % uptime
Today
GDPR Operational
90 days ago
100.0 % uptime
Today
CEP Core Services Operational
90 days ago
99.97 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Email delivery Operational
90 days ago
99.93 % uptime
Today
Push Delivery Operational
90 days ago
99.93 % uptime
Today
SMS Delivery Operational
90 days ago
99.93 % uptime
Today
Data ingestion Operational
90 days ago
100.0 % uptime
Today
Data analysis Operational
90 days ago
100.0 % uptime
Today
Event Targeting & Retargeting Operational
90 days ago
100.0 % uptime
Today
Marketing pressure Operational
90 days ago
100.0 % uptime
Today
Audiences Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
99.99 % uptime
Today
[CEP] Profile API Operational
90 days ago
100.0 % uptime
Today
[CEP] Campaign API Operational
90 days ago
100.0 % uptime
Today
[CEP] Export API Operational
90 days ago
100.0 % uptime
Today
[CEP] Audience API Operational
90 days ago
100.0 % uptime
Today
[MEP] Campaigns API Operational
90 days ago
100.0 % uptime
Today
[MEP] Transactional API Operational
90 days ago
99.98 % uptime
Today
[MEP] Custom Data API Operational
90 days ago
100.0 % uptime
Today
[MEP] GDPR API Operational
90 days ago
100.0 % uptime
Today
[MEP] Export API Operational
90 days ago
100.0 % uptime
Today
[MEP] Custom Audience API Operational
90 days ago
100.0 % uptime
Today
[MEP] Trigger Events API Operational
90 days ago
100.0 % uptime
Today
[MEP] In-App API Operational
90 days ago
100.0 % uptime
Today
[CEP] Catalog API Operational
90 days ago
100.0 % uptime
Today
Optional Services Operational
90 days ago
100.0 % uptime
Today
Editorial dashboard Operational
90 days ago
100.0 % uptime
Today
Inbox Operational
90 days ago
100.0 % uptime
Today
Custom Exports Operational
90 days ago
100.0 % uptime
Today
Webhook Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 14, 2026

No incidents reported today.

May 13, 2026
Transactional API push delivery issues
Resolved - All delayed notifications have been processed, and new notifications are now being delivered as expected. The incident is resolved, and all services are operating normally.
May 13, 18:16 UTC
Monitoring - A fix has been deployed and the backlog of delayed notifications has been processed. New notifications are being sent as expected. We are monitoring the results.
May 13, 17:03 UTC
Identified - We have identified the cause of the issue. A recent configuration change caused push notifications submitted via the Transactional API to not reach our delivery pipeline. A fix is being deployed.
Once it is in place, affected notifications will be delivered and no data will be lost.
May 13, 16:40 UTC
Investigating - We are investigating an issue affecting push notification delivery via the [MEP] Transactional API. Notifications submitted since 14:20 CEST may not be delivered. Our team is working to identify the cause.
May 13, 16:08 UTC
May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026
Missed executions for CEP recurring automations
Resolved - Between May 8 at 05:00 CEST and 11:15 CEST, a subset of CEP recurring automations failed to execute as scheduled. Affected automations were not sent during this window and were not retried.

The issue has been resolved. The service has been operating normally since 11:30 CEST.
May 8, 03:00 UTC
May 7, 2026
Delays in CEP profile data indexation
Resolved - Profile data indexation has returned to normal. One-time and recurring CEP campaigns are now using up-to-date profile data for targeting and personalization.

No data has been lost during this incident.
May 7, 12:45 UTC
Monitoring - Our profile data indexation pipeline experienced instability starting at May 7, 02:00 CEST, causing it to fall behind on processing. As a result, profile data used for CEP one-time and recurring campaign targeting was delayed by up to 2 hours 30 minutes for a subset of traffic.

The issue has been resolved. Processing has resumed and is recovering. We are monitoring the situation closely.
May 7, 10:37 UTC
May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026
Web SDK Degraded Serving
Resolved - Between May 4, 2026 at 00:00 CEST and May 4, 2026 at 09:30 CEST, approximately 25% of requests serving the Web SDK were failing. This prevented the SDK from loading on some web pages, and as a result, some events may not have been tracked during this period.

Push notifications were not affected and were delivered as expected throughout the incident.
May 3, 22:30 UTC
May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

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