Push delivery issue

Incident Report for Batch

Resolved

This incident has been resolved.
Posted Jun 27, 2023 - 16:33 UTC

Update

We are continuing to monitor for any further issues.
Posted Jun 27, 2023 - 16:32 UTC

Update

Push Notification have no sending delay since 12:50AM UTC
Posted Jun 27, 2023 - 12:51 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 27, 2023 - 12:43 UTC

Update

Editorial dashboard is back online since 12:13PM UTC.
Posted Jun 27, 2023 - 12:38 UTC

Update

SDK is impacted, SDK will retry send informations
Posted Jun 27, 2023 - 11:04 UTC

Update

Push Notification are normally send since 10:44AM UTC
Posted Jun 27, 2023 - 11:00 UTC

Update

We are continuing to work on a fix for this issue.
Posted Jun 27, 2023 - 10:16 UTC

Update

We are continuing to work on a fix for this issue.
Posted Jun 27, 2023 - 10:15 UTC

Identified

Push Notification are currently delayed since 09:44AM UTC
Posted Jun 27, 2023 - 10:05 UTC
This incident affected: Optional Services (Editorial dashboard), [OLD_STATUSPAGE_MODEL] Delivery (Transactional push, Push campaigns, In-app messaging), and MEP Core Services (Data ingestion).