CEP Profile & Catalog API issues

Incident Report for Batch

Resolved

Between November 14th at 10:17 (CET) and November 14th at 10:31 (CET), the Profile API and Catalog API experienced an incident during which HTTP 500 errors were returned on all requests, impacting 100% of the traffic during this period. Those requests have not been processed and can be safely retried.

Posted Nov 14, 2025 - 09:30 UTC