Delays in CEP Trigger Automations

Incident Report for Batch

Resolved

Between 18:05 and 19:08 GMT+2, our Trigger Automations component experienced an issue that prevented new trigger events from being processed in real-time. This resulted in delayed communications, including emails, push notifications, and SMS, for up to one hour.

Our engineering team identified and resolved the underlying issue, restoring normal operations by 19:06 GMT+2. A backlog of delayed events was fully processed by 19:08 GMT+2. All systems are now operating normally.

We sincerely apologize for any disruption this may have caused.

Posted Jul 13, 2025 - 16:00 UTC