Database maintenance

Incident Report for Batch

Resolved

Please be aware that a period of downtime is scheduled on January 14th at 9:10AM (UTC), which will last for up to 10 minutes.

We'll use this time to perform maintenance on our databases as well as a major update to our dashboard interface. Elements and services that will be unavailable during the maintenance period will be:

* Dashboard
* Editorial dashboard
* Public website
* APIs (except GDPR)

It will not be possible to create new campaigns using our Push Campaigns API, In-App Campaigns API and Transactional API. However, previously scheduled campaigns will be sent normally. If you do use our APIs during this period, you'll receive an error message and will need to reschedule the API calls.

If you have any questions, you can contact us at support@batch.com, we'll be happy to respond.

Posted Jan 14, 2020 - 10:10 UTC