This incident has been resolved. Between 10:01 CEST and 10:30 CEST, our email composer provider experienced degraded performance that prevented or delayed the initialization of the email editor. A fix was deployed on the provider side and service is back to normal.
Posted Apr 22, 2026 - 08:46 UTC
Monitoring
A fix has been deployed by our email composer provider and the email editor is initializing normally again. We are monitoring the situation to ensure stability before resolving the incident.
Posted Apr 22, 2026 - 08:36 UTC
Identified
We are currently experiencing an issue with our email composer provider that is impacting the email editor. Since 10:01 CEST, initializing the email composer may fail or be significantly delayed. The issue has been escalated to our third-party provider, and we are awaiting a fix on their side.
Posted Apr 22, 2026 - 08:16 UTC
This incident affected: CEP Core Services (Dashboard).