Push campaigns delivery delays

Incident Report for Batch

Resolved

This incident has been resolved.
Posted Aug 05, 2023 - 21:52 UTC

Monitoring

The delivery delays have now been resolved. We're continuing to monitor the situation.
Posted Aug 05, 2023 - 19:28 UTC

Identified

The issue has been identified. We're currently working on a mitigation.
Posted Aug 05, 2023 - 18:52 UTC

Update

The delays are currently decreasing. We've seen delays up to 1 hour to send some push notifications.

We're still investigating to find the root cause of the delays.
Posted Aug 05, 2023 - 18:41 UTC

Investigating

We're aware of delivery delays for push campaign notifications. We are currently investigating.
Posted Aug 05, 2023 - 18:24 UTC
This incident affected: [OLD_STATUSPAGE_MODEL] Delivery (Push campaigns).