Dashboard unavailable

Incident Report for Batch

Resolved

This incident has been resolved.

Posted Jul 31, 2020 - 18:56 UTC

Monitoring

Campaign and userbase statistics should now be up to date, everything should be back to normal. We are currently monitoring the situation.

Posted Jul 31, 2020 - 17:51 UTC

Update

A fix has been implemented and the dashboard is once again available. Campaign and userbase statistics might not be up to date, we are working on fixing this.

Posted Jul 31, 2020 - 16:34 UTC

Identified

The issue has been identified. We are currently working on a fix.

Posted Jul 31, 2020 - 16:20 UTC

Investigating

The dashboard is currently unavailable, we are investigating.

Posted Jul 31, 2020 - 16:08 UTC

This incident affected: MEP Core Services (Dashboard) and Optional Services (Editorial dashboard, Custom Exports).