iOS - Push delivery issue

Incident Report for Batch

Resolved

This incident has been resolved.
Posted May 04, 2022 - 17:15 UTC

Monitoring

A fix has been implemented and we are monitoring the results. Campaigns impacted by the issue may not have reached all their targeted audience.
Posted May 04, 2022 - 17:00 UTC

Identified

The issue has been identified, our team is currently working on a fix.
Posted May 04, 2022 - 16:45 UTC

Investigating

We are aware of an intermittent issue affecting the delivery of push notifications on iOS. In some cases, we are observing a high volume of "max retry attempts" errors, resulting in partially delivered push campaigns.
Posted May 04, 2022 - 16:30 UTC
This incident affected: [OLD_STATUSPAGE_MODEL] Delivery (Transactional push, Push campaigns).
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