The database service is stable and all services are working correctly once again.
Posted Dec 12, 2021 - 21:57 UTC
Monitoring
The database service has been restored; the APIs and the dashboard are working again. We are still experiencing some issue with some analytics batch processing which we are looking into. Our team is continuing to monitor the situation.
Posted Dec 12, 2021 - 21:32 UTC
Update
The database service is still causing problems, our team continues to work on a fix.
Posted Dec 12, 2021 - 21:22 UTC
Identified
One of our database is currently not responding which is the cause of the downtime. We are currently working on recovering the database service.
Posted Dec 12, 2021 - 21:01 UTC
Investigating
We are aware that some APIs and the dashboard are currently unavailable. We are currently investigating.
Posted Dec 12, 2021 - 20:53 UTC
This incident affected: Dashboard (Main dashboard, Editorial dashboard) and API (Campaigns API).