Internal network outage

Incident Report for Batch

Resolved

A short outage occured on our internal network because of a DNS error. The downtime started at 13:09 UTC and was fully resolved at 13:15 UTC. We are still unsure of the precise impact as it may depend on DNS caching capacities at the application level. Some push notifications could have been delayed during this period and customers may have experienced few 50x errors on the APIs and web dashboard.

Posted Jul 07, 2020 - 11:30 UTC