Degraded iOS delivery performance

Incident Report for Batch

Resolved

This incident has been resolved.

Posted May 15, 2020 - 14:51 UTC

Monitoring

Performance are getting back to normal, we keep on monitoring the situation.

Posted May 15, 2020 - 14:42 UTC

Identified

It appears that the issue is out of our reach from us. It seems to be issued from a potential network contention between our datacenter and Apple's endpoint.

Posted May 15, 2020 - 14:36 UTC

Investigating

We're aware of an ongoing issue impacting delivery performance for iOS users. We will inform you through this post.

Posted May 15, 2020 - 14:24 UTC

This incident affected: Delivery (Transactional push).