Delays in CEP profile data indexation

Incident Report for Batch

Monitoring

Our profile data indexation pipeline experienced instability starting at May 7, 02:00 CEST, causing it to fall behind on processing. As a result, profile data used for CEP one-time and recurring campaign targeting was delayed by up to 2 hours 30 minutes for a subset of traffic.

The issue has been resolved. Processing has resumed and is recovering. We are monitoring the situation closely.

Posted May 07, 2026 - 10:37 UTC

This incident affects: CEP Core Services (Data ingestion).