Missing CEP push events in MEP custom event exports

Incident Report for Batch

Resolved

Between September 14 and October 5, push sent and push open events from CEP campaigns were missing from the daily MEP event exports for some projects. Push delivery was not affected, and no data was lost. The issue was caused by a database migration, after which these events were stored in a location that was no longer read by the export process. A fix was deployed on October 5 at 14:30 CEST, and exports generated since October 6 are complete.

Posted Oct 05, 2026 - 12:30 UTC