Push campaigns creation form issue

Incident Report for Batch

Resolved

The incident has been resolved.
Be sure to double-check campaigns created in draft or recurring during this period, as the content entered in advanced settings may not have been saved.

Posted Jun 09, 2021 - 14:30 UTC

Identified

We are aware of an issue impacting the push campaigns creation form. Information entered in the "advanced settings" of push campaigns created from the dashboard was not saved from Wednesday 2021-06-09 13:10 UTC. This includes: deeplinks, images, custom icons, custom payload, and more. Campaigns created then sent from 13:10 UTC may be missing all this information.

In-App campaigns, campaigns sent from Batch APIs or from the editorial dashboard are not impacted. The cause of the issue has been identified and our team is working on a fix.

Posted Jun 09, 2021 - 13:15 UTC

This incident affected: MEP Core Services (Dashboard).