All Systems Operational

Uptime over the past 90 days. View historical uptime.
CEP Core Services Operational
90 days ago
99.89 % uptime
Today
Dashboard Operational
90 days ago
99.61 % uptime
Today
Email delivery Operational
90 days ago
99.98 % uptime
Today
Push Delivery Operational
90 days ago
99.58 % uptime
Today
SMS Delivery Operational
90 days ago
99.98 % uptime
Today
Data ingestion Operational
90 days ago
99.98 % uptime
Today
Data analysis Operational
90 days ago
99.98 % uptime
Today
Event Targeting & Retargeting Operational
90 days ago
99.98 % uptime
Today
Marketing pressure Operational
90 days ago
99.98 % uptime
Today
Audiences Operational
90 days ago
99.98 % uptime
Today
MEP Core Services Operational
90 days ago
99.9 % uptime
Today
Dashboard Operational
90 days ago
99.61 % uptime
Today
Push delivery Operational
90 days ago
99.62 % uptime
Today
In-app delivery Operational
90 days ago
99.98 % uptime
Today
Data ingestion ? Operational
90 days ago
99.98 % uptime
Today
Data analysis Operational
90 days ago
99.98 % uptime
Today
Event Targeting & Retargeting Operational
90 days ago
99.98 % uptime
Today
Marketing pressure Operational
90 days ago
99.98 % uptime
Today
Custom Audiences Operational
90 days ago
99.98 % uptime
Today
GDPR Operational
90 days ago
99.98 % uptime
Today
API Operational
90 days ago
99.98 % uptime
Today
[CEP] Profile API Operational
90 days ago
99.98 % uptime
Today
[CEP] Campaign API Operational
90 days ago
99.98 % uptime
Today
[CEP] Export API Operational
90 days ago
99.98 % uptime
Today
[CEP] Audience API Operational
90 days ago
99.97 % uptime
Today
[MEP] Campaigns API Operational
90 days ago
99.98 % uptime
Today
[MEP] Transactional API Operational
90 days ago
99.98 % uptime
Today
[MEP] Custom Data API Operational
90 days ago
99.98 % uptime
Today
[MEP] GDPR API Operational
90 days ago
99.98 % uptime
Today
[MEP] Export API Operational
90 days ago
99.98 % uptime
Today
[MEP] Custom Audience API Operational
90 days ago
99.98 % uptime
Today
[MEP] Trigger Events API Operational
90 days ago
99.98 % uptime
Today
[MEP] In-App API Operational
90 days ago
99.98 % uptime
Today
Optional Services Operational
90 days ago
99.89 % uptime
Today
Editorial dashboard Operational
90 days ago
99.62 % uptime
Today
Inbox Operational
90 days ago
99.98 % uptime
Today
Custom Exports Operational
90 days ago
99.98 % uptime
Today
Webhook Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 8, 2025

No incidents reported today.

Aug 7, 2025
Delays in CEP automation triggers (Push, Email & SMS)
Resolved - This incident has been resolved.
Aug 7, 10:25 UTC
Monitoring - We have rolled back the database maintenance operation, and all automation triggers have now processed their backlog.

All CEP campaigns with Push, Email & SMS are now back online.

We are actively monitoring the situation and will provide further updates as we progress.
Aug 7, 10:12 UTC
Identified - Following a maintenance operation on our data‑storage system, CEP automation triggers have been processing more slowly than expected.

Our engineering team is analysing the issue and working to restore normal performance.

We will provide further updates as soon as we have more information.
Aug 7, 09:21 UTC
Aug 6, 2025
Open Push Event Indexing Issue on CEP Platform
Resolved - This incident has been resolved.
Aug 6, 16:35 UTC
Monitoring - Since May 15, around 16:00 CEST, we have been experiencing issues indexing “open push” events on the CEP platform, impacting all push types.

This indexing issue led to partial data loss, causing incomplete or missing data in dashboards, APIs, exports, and affecting retargeting campaigns based on open events. Not all data was impacted, but some events remain unrecoverable.

A fix has been deployed, and you may now observe an increase in open rates compared to previous days.

We will keep you informed of any further updates on this page.
Aug 6, 15:53 UTC
Aug 5, 2025

No incidents reported.

Aug 4, 2025

No incidents reported.

Aug 3, 2025

No incidents reported.

Aug 2, 2025

No incidents reported.

Aug 1, 2025

No incidents reported.

Jul 31, 2025
Delay on CEP Trigger Automations
Resolved - A fix has been deployed to production, and CEP Trigger Automations are now operating normally across all channels. Additional tests have been added to prevent this issue from recurring.
Jul 31, 09:05 UTC
Investigating - Starting July 30 at 00:13 CEST, we began experiencing intermittent delays affecting CEP Trigger Automations. During the night, the issue was limited to email channels and impacted approximately 2% of traffic. The problem escalated between 10:20 and 10:44 CEST on July 31, affecting all triggered sends across email, SMS, and push channels, with delays of approximately 15 minutes. The backlog has since been cleared. We are currently implementing a permanent fix and continuing to monitor the system closely. No further delays have been observed.
Jul 31, 08:27 UTC
Jul 30, 2025

No incidents reported.

Jul 29, 2025

No incidents reported.

Jul 28, 2025

No incidents reported.

Jul 27, 2025

No incidents reported.

Jul 26, 2025

No incidents reported.

Jul 25, 2025

No incidents reported.

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