All Systems Operational

Uptime over the past 90 days. View historical uptime.
MEP Core Services Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Push delivery Operational
90 days ago
100.0 % uptime
Today
In-app delivery Operational
90 days ago
100.0 % uptime
Today
Data ingestion Operational
90 days ago
100.0 % uptime
Today
Data analysis Operational
90 days ago
100.0 % uptime
Today
Event Targeting & Retargeting Operational
90 days ago
100.0 % uptime
Today
Marketing pressure Operational
90 days ago
100.0 % uptime
Today
Custom Audiences Operational
90 days ago
100.0 % uptime
Today
GDPR Operational
90 days ago
100.0 % uptime
Today
CEP Core Services Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Email delivery Operational
90 days ago
100.0 % uptime
Today
Push Delivery Operational
90 days ago
100.0 % uptime
Today
SMS Delivery Operational
90 days ago
100.0 % uptime
Today
Data ingestion Operational
90 days ago
100.0 % uptime
Today
Data analysis Operational
90 days ago
100.0 % uptime
Today
Event Targeting & Retargeting Operational
90 days ago
100.0 % uptime
Today
Marketing pressure Operational
90 days ago
100.0 % uptime
Today
Audiences Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
99.99 % uptime
Today
[CEP] Profile API Operational
90 days ago
99.98 % uptime
Today
[CEP] Campaign API Operational
90 days ago
100.0 % uptime
Today
[CEP] Export API Operational
90 days ago
100.0 % uptime
Today
[CEP] Audience API Operational
90 days ago
100.0 % uptime
Today
[MEP] Campaigns API Operational
90 days ago
100.0 % uptime
Today
[MEP] Transactional API Operational
90 days ago
100.0 % uptime
Today
[MEP] Custom Data API Operational
90 days ago
100.0 % uptime
Today
[MEP] GDPR API Operational
90 days ago
100.0 % uptime
Today
[MEP] Export API Operational
90 days ago
100.0 % uptime
Today
[MEP] Custom Audience API Operational
90 days ago
100.0 % uptime
Today
[MEP] Trigger Events API Operational
90 days ago
100.0 % uptime
Today
[MEP] In-App API Operational
90 days ago
100.0 % uptime
Today
[CEP] Catalog API Operational
90 days ago
99.98 % uptime
Today
Optional Services Operational
90 days ago
100.0 % uptime
Today
Editorial dashboard Operational
90 days ago
100.0 % uptime
Today
Inbox Operational
90 days ago
100.0 % uptime
Today
Custom Exports Operational
90 days ago
100.0 % uptime
Today
Webhook Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jan 20, 2026

No incidents reported today.

Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026
CEP Trigger automation delays
Resolved - Summary: Between 15 January at 18:00 CET and 15 January at 19:00 CET, a small subset of CEP trigger automations was delayed for up to an hour.

Only trigger automations using timers and with timers scheduled to fire between 18:00 and 19:00 CET were affected; this represents less than 2% of all trigger automations during this time period.

Impact for the affected trigger automations:
* Timer firing was delayed by up to one hour.
* As a consequence, the delivery of emails, SMS, and push notifications was delayed by up to one hour.

Root Cause: some timers were not accepted by our database system due to an edge case in their data, which blocked the entire timer scheduling pipeline.

Resolution: a fix was deployed on 15 January at 18:55 CET, which resolved the issue. By 19:00 CET, the backlog was cleared.
Jan 15, 17:00 UTC
Jan 14, 2026
CEP Trigger automation delays
Resolved - Summary: Between 14 January at 21:30 CET and 15 January at 09:15 CET, a small subset of CEP trigger automations was delayed for up to 11 hours. This subset accounted for less than 2% of all CEP trigger automations.

Impact for the affected trigger automations:
* Event processing was delayed by up to 11 hours.
* As a consequence, the delivery of emails, SMS, and push notifications was delayed by up to 11 hours.

Root Cause: one instance of our event processing pipeline was unable to process certain events due to an edge case in their data, which slowed down the processing speed for that specific instance.

Resolution: a mitigation was applied on 15 January at 08:36 CET, which restored normal processing performance. By 09:10 CET, the backlog was cleared and processing returned to real-time.
Jan 14, 20:30 UTC
Jan 13, 2026

No incidents reported.

Jan 12, 2026

No incidents reported.

Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026

No incidents reported.

Jan 8, 2026

No incidents reported.

Jan 7, 2026
Trigger automations delays
Resolved - Trigger automations ran late between 07:00 and 08:40 CET.
All messages were delivered; none were lost.
Jan 7, 07:54 UTC
Jan 6, 2026

No incidents reported.

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