All Systems Operational

Uptime over the past 90 days. View historical uptime.
CEP Core Services Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Email delivery Operational
90 days ago
100.0 % uptime
Today
Push Delivery Operational
90 days ago
100.0 % uptime
Today
SMS Delivery Operational
90 days ago
100.0 % uptime
Today
Data ingestion Operational
90 days ago
100.0 % uptime
Today
Data analysis Operational
90 days ago
100.0 % uptime
Today
Event Targeting & Retargeting Operational
90 days ago
100.0 % uptime
Today
Marketing pressure Operational
90 days ago
100.0 % uptime
Today
Audiences Operational
90 days ago
100.0 % uptime
Today
MEP Core Services Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Push delivery Operational
90 days ago
100.0 % uptime
Today
In-app delivery Operational
90 days ago
100.0 % uptime
Today
Data ingestion ? Operational
90 days ago
100.0 % uptime
Today
Data analysis Operational
90 days ago
100.0 % uptime
Today
Event Targeting & Retargeting Operational
90 days ago
100.0 % uptime
Today
Marketing pressure Operational
90 days ago
100.0 % uptime
Today
Custom Audiences Operational
90 days ago
100.0 % uptime
Today
GDPR Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
99.99 % uptime
Today
[CEP] Profile API Operational
90 days ago
100.0 % uptime
Today
[CEP] Campaign API Operational
90 days ago
100.0 % uptime
Today
[CEP] Export API Operational
90 days ago
100.0 % uptime
Today
[CEP] Audience API Operational
90 days ago
99.99 % uptime
Today
[MEP] Campaigns API Operational
90 days ago
100.0 % uptime
Today
[MEP] Transactional API Operational
90 days ago
100.0 % uptime
Today
[MEP] Custom Data API Operational
90 days ago
100.0 % uptime
Today
[MEP] GDPR API Operational
90 days ago
100.0 % uptime
Today
[MEP] Export API Operational
90 days ago
100.0 % uptime
Today
[MEP] Custom Audience API Operational
90 days ago
100.0 % uptime
Today
[MEP] Trigger Events API Operational
90 days ago
100.0 % uptime
Today
[MEP] In-App API Operational
90 days ago
100.0 % uptime
Today
Optional Services Operational
90 days ago
100.0 % uptime
Today
Editorial dashboard Operational
90 days ago
100.0 % uptime
Today
Inbox Operational
90 days ago
100.0 % uptime
Today
Custom Exports Operational
90 days ago
100.0 % uptime
Today
Webhook Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 24, 2025

No incidents reported today.

Apr 23, 2025
Slow loading of native attributes for MEP Campaign Targeting
Resolved - This incident has been resolved.
Apr 23, 09:11 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 23, 08:54 UTC
Investigating - Despite initial fixes being applied, we are still experiencing issues, and the situation remains under investigation.

We will continue to keep you informed and provide further updates as soon as possible.
Apr 23, 07:50 UTC
Identified - The issue has been identified and a fix is being implemented.
Apr 22, 15:34 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 22, 14:32 UTC
Identified - Since Friday, April 18th, we have been experiencing delays in loading native attributes for targeting our MEP campaigns.

The incident has been identified, and initial fixes are being applied. We will provide further updates as soon as possible.
Apr 18, 11:00 UTC
Apr 22, 2025
Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025
CEP Automation delay
Resolved - This incident has been resolved.
Apr 18, 08:02 UTC
Monitoring - The fix has been deployed and the system is catching up. The delayed messages should all be sent around 10:00 GMT+2.
Apr 18, 07:27 UTC
Identified - Our Customer Engagement Platform is experiencing delays for some Push, SMS & Email automations. About 1.5% of the messages are delayed for at most 10 hours.

We have identified the cause and are working on a fix. No messages have been lost: once the fix is deployed, the delayed messages will be sent.
Apr 18, 07:01 UTC
Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

Apr 11, 2025

No incidents reported.

Apr 10, 2025
MEP Push processing delays
Resolved - Our Mobile Engagement Platform experienced processing delays for some triggered push notifications between April 10th, 10:40 PM and April 11th, 10:05 AM. All messages were successfully processed, and none were lost.
Apr 10, 08:30 UTC
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